Stop Surprise Churn: Real-Time Usage Health Scoring and Proactive Retention

By the time a customer emails asking to cancel their annual contract, they made that decision 6 weeks ago. YokaiOS identifies disengagement signals early enough to reverse them.

The 3 Critical Churn Indicators

Executive Champion Inactivity: When the person who signed the contract stops logging in for 21 consecutive days, account health drops to Critical.
Usage Drop-Off Threshold: Weekly active team members declining by >35% triggers an automated executive touchpoint from the founder.
Unresolved Support Friction: Repeated negative sentiment in ticket exchanges flags the account for white-glove technical escalation.

Deploy Churn Defense Engine →

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